How can we help?
Any questions about your order or products we sell?
Send us a message! We're happy to help.
Most asked questions about Ordering
How do I place an order?
Placing an order is easy and can be done in only five steps.
- Navigate to the product(s) you would like to order.
- Place the products in your cart by clicking the green 'add-to-cart' button,
- Open your cart and click the green 'to checkout' button,
- Fill in your details so we know where to deliver your order, next select a carrier,
- Complete your order by paying for your order.
Do I need to create an account before placing an order?
No. Creating an account is not mandatory for placing an order.
What payment methods do you accept?
We accept Credit Card, PayPal, Shop Pay, and mobile payments via Apple and Google.
Can I change or cancel my order?
It is possible to change or cancel your order until it is being processed in our warehouse.
As soon as we've started picking your order we can't change or cancel it anymore.
Most asked questions about Shipping
How long will it take for my order to arrive?
We offer a standard- and expedited shipping option during checkout.
If you choose expedited shipping your order will be delivered within 3 business days. Orders shipped via our standard service are delivered in 3-7 business days.
Do you offer free shipping on orders?
We offer free standard U.S. Shipping on all orders over $150.
Which countries or regions do you ship to?
We ship to Contiguous U.S. and Canada.
Do you ship orders to Alaska or Hawaii?
No. Unfortunately we don't ship to Alaska or Hawaii (at this moment).
How much does shipping cost?
Unites States
We offer free standard U.S. Shipping on all orders over $150. For orders up to $150 we charge $7.95.
Costs for expedited shipping vary per destination and are calculated during checkout.
Canada
Shipping costs are calculated during checkout.
How can I track my order once it has been dispatched?
As soon as we've picked & packed your order we will update you with tracking details via e-mail.
Don't take our word for it
Over 2000 customers rate FlightsimWebshop.com a 9.5 on average.